Hello,

This is FanPlus Team.

We have noticed that there are many users suffering with phone number authentication. So, we have decided to help them with number authentication manually.

(You must certify your number in order to have up to 50 friends in FanPlus. Otherwise, you may have up to only 3 friends.)

If you are not able to authenticate your number, please send an e-mail to [email protected] with the screenshots below and we will help you with your number authentication within three days.

[Mail form]

Title: Number authentication

Content :

1. FanPlus Account (mail) : Ex) [email protected]

2. Country name: Ex) Korea

3. Country code: Ex) +82

4. Phone number :

5. Attach the same image as the attached image:

[iOS Users]
*Please attach all 3 images below
*Send the image in a full screen shot that comes up to the top bar without cropping

 

[Android Users]
*Select one among below images

*Send the image in a full screen shot that comes up to the top bar without cropping

 

 

<Caution>
– Phone authentication is unable if you do not follow the guidance. (Image Attachment Required)
– You may add friends up to 50 users after you receive the authentication-confirmed email. You may ignore the phone authentication pop-up screen when you open FanPlus.